Customer Comments

Just a quick thank you for you superb service, the bath looks amazing. Mr Parker, 2017, UK

Hi Rick, The bath arrived this morning, as you advised - great quality and great service - much appreciated. All the very best. Mr Perrett, April 2017

Hi Rick, The bath arrived this morning, as you advised - great quality and great service - much appreciated. All the very best.Mr Perrett, April 2017

Hi Rick, I've completely forgotten to thank you for great service and a good deal. We have got the spare part and everything is done with our shower. We are so happy and happy with the contact with you !! Would like to see the opportunities for cooperation when I am in the real estate industry. Again thanks for everything and we will return as we have another house to renovate. Ms Sonenby, Sweden, July 2017

Hi Rick, Apologies my delay in replying since the bath was delivered last week. I've only just had time to unwrap it and take a good look, and I have to say I am really pleased with it. The finish on the paint is really incredible, I can't wait to see it fitted in the finished bathroom. Many thanks for all your help with the measurements, pricing, etc. It was an absolute pleasure dealing with you and we just wanted to let you know how happy we are with the bath and the service from classical baths. Thanks to you and everyone on your team. All the best.Patrick, May 2017, UK

All received , many thanks indeed for all your help and excellent service Rick. The bathroom looks superb, I will be in touch when we start the shower room in a few months' time.Mr Copeland, March 2017, UK

Hi, Rick! I'm so happy! The package has arrived! The bath is gorgeous! Everything is gorgeous! :) You are really professionals! I will recommend you to all my friends. Rick, I cannot thank you enough for everything you've done for me and my mom. I wish you and your family health and all the best in the world! We'll keep in touch! I will contact you when I want to order similar items for my bathroom. Have a wonderful week!Valentina, January 2017, Austria

Sorry to not tell you earlier, been tiling my bathroom walls like a madman, the bath arrived and its a beauty :-) Jesper, August 2016, Sweden (Rick says: I am lucky, I have some great customers)

Just a note to say that we received the bath on Saturday, it is absolutely lovely, we are really happy with it. C. B., August 2016, Painted Bath

Hi Rick, Thanks for your help I have been really impressed with your service if you want me to post a review please let me know where. Mr Latham, July 2016

Hi Rick, Thank you so much! I will definitely be recommending you to any friends who have new bathrooms. Debbie. June 2016

Hi Rick, The order is correct in every detail - you are truly brilliant! The level of service and commitment is outstanding. Thank you so much! Next year we plan to build another bathroom in the house in Italy - promise that our order then will be less complicated! G. M., Sweden & Italy. May 2016

Once again thank you ever so much for all your help. You've gone above and beyond! All the very best. Ms Eames. May 2016

Thank you Rick, I know how busy you are and you have pulled the rabbit out of the hat. Magical! Thank you for all your help Ms Shahin. May 2016

Thank you Rick, that's really honest and very kind of you. S.D. March 2016

Very much appreciated Rick. Thanks a million. ps, just to let you know... everyone has commented on how lovely the bathtub is, and at the lovely paint job! Thanks again. Mr O. Bristol, February 2016

Just emailing to say that now we have had our new bath, taps and shower in use for a few weeks, we are delighted!...Many thanks for the excellent service and all good wishes to you for a great festive season. Angela, Uxbridge, December 2015

Thank you Rick, all arrived safely, the plumber is fitting them today. I really appreciate your help with this and your swift response, thank you. Jo, Watford, November 2015

Hi Rick I bought a bath from you back in June and had it shipped out to the house I am renovating in France. I moved in a few weeks ago, although still far from finished, the bathroom is almost there. Got to tell you how pleased I am with my bath. Bathing is now so relaxing. Mrs Meggison, Charente France, October 2015

Hi Rick, Package received. The items are lovely! Thanks again for your help. Ms. Cuthbert, London, October 2015

Hi Rick, good morning! Just to let you know that everything has arrived and is all intact and nothing is missing. Thank you so much for your help with this order, I am thrilled with it. Great price and excellent service. Ms King, Genoa, Italy, October 2015

Hello again. Just to say a big thank you for all your efforts. The bath and all the bits were delivered at 6.00pm last night. After unpacking the bath I did discover that when I have it on end I can get it through the doorway nicely. That is a relief. cheers. Norm. Norm, Hoddeson, August 2015

Hi Rick, Taps arrived at 13.20. We are very pleased with them. Thank you for your helpful approach etc. Duncan, Hebden Bridge, August 2015

Thanks for working so well on sorting out our delivery. The driver was apparently trying No 8 and 10 which are some way from our house. I'm down a 100m drive. However we got it successfully delivered and the carton looks in perfect condition. We are very happy with the service and will definitely recommend you to others. Mr. Hounam, Oxfordshire, July 2015

Thank you very much for such excellent customer service. I will inform you when this arrives and remember you when doing any future Bathroom works. Jackie, Helston, July 2015

Hi, many thanks for all your care and work on this. It is appreciated.Caroline, Banbury, June 2015

Hi Rick, Have just checked my credit card account, and the £100 refund is indeed there. Your action in this is very much appreciated and I wouldn't hesitate to recommend your Company. Many thanks again. Pip, Bath, May 2015

Hahahaha that is a wonderful story. Thanks for getting back to me - take care Gianni, Thames Ditton, April 2015

Wow… thank you so much, Rick… Ms Sbrocchi, Djursholm, Sweden, March 2015

I guess they could swing about a bit and maybe the box opened and something fell out. Really appreciate you sending a replacement. Thank you for the excellent customer service. Susannah, London, April 2015

Hi Rick We have finally finished our long and drawn out building work, and used the wonderful bathroom at last - I just wanted to give you a bit of a testimonial "for the record" now we are done. "Rick at Classical Baths was the only piece in our building jigsaw puzzle that was truly "all you could wish for". He was responsive: always getting back asap and letting you know where things were. He was super helpful: with sound advice and thoughts around what would work better/what else to consider. He delivered: everything came when it was supposed to, on time and in the state you expected it. And as if that wasn't enough, the prices and range Rick has available were fantastic. Thank you!" All the best. Gina, Sevenoaks, February 2015

Hi Rick, Bottle Trap has been received today as promised along with all other items invoiced and received yesterday. May I thank you for all your help and assistance, we are very pleased with your service and will certainly make use of Classical Baths in the future. We will also recommend you to friends and associates. Mr P. Abergele, February 2015

All the items arrived with us on Saturday morning via our friend Mrs Swanson. Really pleased with quality and all are as -described. Thanks for all your help with our order, everything went so smoothly. We will certainly pass on your details to friends here in Southwest France. Once again thanks for your professional service. Mr Baxter, February 2015

The bathtub arrived on Friday. I love it! Thank you. Mr Mayer, Cologne, Germany, February 2015

Just to let you know we are all sorted now for our shower, thanks for all your help and money saving ideas. Mr Maybin, February 2015

The nickel handle has arrived. Thank you again for your good service. Ms Westelaken, London, Fev 2015

Thank you very much for all your help in providing us with our beautiful bath and sorting out the little hiccups along the way! As you can see, it looks fantastic! I have enjoyed our conversations - thanks for your patience with me! Ms Brown, London

Just to let you know that the bath arrived today very promptly at 11.30 as predicted by the delivery company, and although there is still decorating work to be done in the bathroom, the bath already looks gorgeous. I can't wait for the plumbing and decorating to be finished so that I can have my first bath in it! Thanks for your very prompt service, my plumber has commented very favourably on the quality of the bath and I would happily recommend your company to others. J Clark, Newbury, January 2015

I just wanted to say the bath arrived safe and sound and looking perfect. Both it and the taps were successfully installed and having the taps come up through a shelf level with the bath is working well. Thank you so much for your help and sage advice, and especially for getting the bath sorted and painted and to me so quickly. Ms Casley, Chippenham, January 2015

The cartridge arrived today. I switched and now the water is warm. Problem solved. I want to thank you very much for great service! Jakob Lagerlof, Karlstad, Sweden, January 2015

Many thanks for your service. Taps are now installed and working. Much appreciated. Have a good Christmas Nick Campbell, London, December 2014

I just wanted to thank you for supplying me with the part that I desperately needed and could not find anywhere else. You were so helpful over the phone and the delivery was fast and faultless. Shelley Paterson, Manchester, November 2014

I've been meaning to email to say a big thank you for all your help and professionalism with regard to my order. Gill Forsyth, November 2014

Thank you. The whole bathroom esp the bath are fabulous. Angela Hale, Aylsebury, October 2014

Thanks for this and your help in clarifying the flush plate. Great service! Simon Banks, September 2014

Hi Rick, we have just returned from a weeks holiday so only saw the bath which is now in situ for the first time yesterday, it looks great. Everything is lovely and really pleased with your service. Thanks for all your help. Ms. Thompson, York, September 2014

Many thanks for all your help and providing such an excellent service. Everything I have purchased from you has been top quality and my bathroom looks great. Diane Wilkinson, September 2014

Perfect Rick, thank you so much this is brilliantly useful. Francesca White, Beauty Editor, Tatler Magazine; London; September 2014

Thanks Rick for your excellent service. Ms Foley; Widnes; September 2014

Hi Rick, Its arrived safely today! Thank you again for all your help Caroline; Dorking; August 2014

Hi Rick, Just to let you know that the radiator arrived safely. Thanks for all your help, will definitely recommend you to any of my friends if and when they need new bathrooms. Jane; Swindon; July 2014

Thanks Rick for the efficient and brilliant service. When we can afford it I shall be getting another bathroom done soon and needless to say I shall be in contact again! Mr Kennedy; Cambridgeshire; July 2014

Sorry for not getting back to you sooner. The part arrived on Tuesday and I fitted it almost immediately. It's exactly right and has made a huge difference.Thank you so much for your help and time on this. Paul; Croyden; May 2014

Thank you very much for your patience and professional approach! Our expectations have been exceeded. We will definitely recommend you to our friends and will return if we need any more bath equipment. J. Lagerlof; Sweden; April 2014

Thanks rick, bath waste has just arrived, looks bang on, regards. Kent, Store Manager at Wickes

Appreciate the care you have taken with all this and thank you for extra fittings. Claire G.; Bristol; March 2014

Thanks for everything. Just opened the package and everything is there and all really good quality. I am thrilled. If I need anymore bathroom things I definitely know where to come. D. Pearson; March 2014

By the way, the shower arrived yesterday. It looks fantastic, I can't wait to have it installed! Cathy O'Hara; February 2014

All received, thanks for the great customer service. Mr Tombling; New Zealand; February 2014

Thanks very much for this. Really appreciate your professional and efficient service. Will be using you again. S. Watson; Oldham; January 2014

Thanks rick. You have been fantastic! Have a good xmas. Denise; Gothenburg, Sweden; December 2013

Thanks Rick - as efficient as ever and truly appreciated. Ian Lovatt; London; December 2013 (this comment for 4th order from this customer over 2 years)

Dear Rick, Amazing bath!!!!!! Thank you. Ms Walker; London; November 2013

Many thanks for the part to my bath - it fits perfectly! Many thanks for your prompt assistance on this. Nita; London; November 2013

Thanks a lot for the good service here. Received, managed to fit myself and all fine Mr Maclean; London; October 2013

Thanks for the update and for arranging an earlier delivery. Really appreciated! Ms Tiquia; London; October 2013

Just wanted to say that I am really pleased with the bath and feet. The outside of the bath has been painted and looks lovely and will be plumbed in next week. Thank you for all your help. Ms Moore, Warwickshire; October 2013

Thanks Rick great service Mr Giles, Cambridgeshire; September 2013

Amazing that you've been able to sort so quickly! Very grateful. CF, Cambridgeshire; September 2013

You are a gentleman Mr Perryman., LLanwrda; October 2013

I received the taps etc yesterday, they're lovely and just what I wanted. Thanks very much, it's been a pleasure dealing with you and will definately recommend you to anyone I know needing a new bathroom. Emma G., Barnsley; September 2013

Just to let you know that the bath arrived in one piece and has proven a great success. We only used it for the first time in July since we had to cancel our earlier trip in April – hence the delayed response. J.L., Provence-Alpes-Côte, France; August 2013

Just wanted to inform you that everything arrived. We would certainly recommend you if any of our friends wanted to import a bath from England. Polona, Slovenia; July 2013

Thank you for being so honest and professional throughout our experience. I have already and will continue to recommend you in the future. Mr Rollason; June 2013

Thanks very much for everything Rick. My bathroom looks amazing. Thank you for all your help with everything. I will definitely recommend your website to friends who are doing up their bathrooms. Ms Ashwell, London; May 2013

Thank you Rick, and for your customer service which has been excellent. I shall certainly keep your contact details for the future. Dr Anyamene; May 2013

Thank you very much for your great service all has arrived in good order and Mrs F cannot wait to get it all fitted!! We have recommended you to all our friends here and hopefully you should be seeing more business from the south of France:) Mr Fisher, Fayence, France; May 2013

Taps turned up as promised. Excellent and exactly as we wanted. Thanks for the great service. Mr O'Sullivan, Location; April 2013

Mark replaced the taps yesterday - thanks for that - Bathroom looks fab!! Will highly recommend you. Ms Thomas, London; April 2013

Just had a call from my wife regarding the brushed nickel taps. Missus is very happy bunny as they look fantastic. Thanks for all your efforts as i know it wasn't easy. Mr Blackburn, Chelmsford; March 2013

Further to our recent order for the new family bathroom, I just wanted to thank you for the absolutely 5* Service which you've delivered from start to finish. Mr Boyle, Kent; March 2013

Many thanks...excellent client communication :-) Sarah, Yeovil; February 2013

The bath waste trap arrived this morning. Many thanks for the fast delivery and also for the helpful advice regarding installation. It's very much appreciated. Mr Bell, London; November 2012

I have received the delivery. Thanks the (brushed nickel) basin mixer tap looks great. Mr Cubbon, London; October 2012

The other brushed nickel taps I received last week all look very nice. Thanks for that. Leszek, London; September 2012

It has been a pleasure doing business with you Rick and I can confirm that all the kit is now installed and fully operational. I am more than pleased with it all and is has been wonderful working with you. Many thanks for your efforts on my behalf. I'll send you a photo once the painting work has been done and the project is finished so you can see how it all turned out. Mr Emett, London, August 2012

Bath and waste arrived last night. Very pleased with both. Mr Westerman, Plymouth; June 2012

How are things? Just to let you know that I've raved about the quality of your service and competitive prices so much that my son asked for your website. Hope you can both do a mutually beneficial deal!!! Mr Lawrence, USK; May 2012

We ordered our bath, feet and taps from classical baths. From the start, Rick was really helpful and went above and beyond to cater to our needs~ we wanted black feet on a bath that only had chrome feet, so Rick had them powder coated for us and we are so pleased with the results. The bath is perfect for the smallish space in our bathroom and looks really smart. We couldn't be happier and can't recommend the (extremely helpful) service and value enough. Lucy, Brighton; April 2012

Thought you might like to see the finished product! Before and after! Photos attached. The bath is gorgeous! Karen, Towcester; March 2012

We have actually received the shower today delivered to my wifes place of work as requested - you have exceeded our expectations !!!! Thanks for your help !!! Mr Moore, Lancashire; February 2012

I just want to thank you for your excellent response when we identified problems with the Royce Morgan bath. My first thoughts were 'god this is going to be difficult' but you were so helpful especially considering that it was the run up to Christmas. Once again thanks. P.S. The bathroom looks fantastic. Mr Plummer, Tonbridge; Jan 2012

Thanks for all your care and exceptional diligence. Mr Baholyodhin, Thailand, January 2012

Thank you for all your help at short notice. Just prior to Christmas and we find during fitting that the Royce Morgan bath had the wrong sized plug hole drilled. This was the first time I'd undertaken such a project with purchases over the Internet. I thought the exchange of the bath would prove extremely difficult. Your response was fantastic especially considering the difficulties with deliveries at this time of year. It's in and the bathroom looks fantastic. Robin, Manchester; Dec 2011

Just to let you know that the Nickel plated items I ordered arrived safely and are very nicely done. Many thanks for your help and excellent service. Carole, Fordingbridge; November 2011

Cheers for that Rick, the taps look great. Excellent, prompt and profession service. Thank you Janet Carrol, Perth, Australia

The bath arrived safely this afternoon and all looks good, thanks very much for the great service and timely delivery. I think it will look great! Jeremy, Cadiz, Spain; November 2011

This is just to let you know that I received the bath and it looks really good! It was a pleasure doing business with you. Thank you so much. Victoria, London; October 2011

Just a quick note to say how happy i am with my bath and bits and with your exceptional customer service. I shall use you again and recommend you to my friends! Mr Ede, Brentwood; Sept 2011

Thanks for such a friendly and excellent service and thanks for keeping me informed all the way through. Mr Beckwith, Huddersfield; August 2011

An excellent service, thankyou very much Mr Feeley, London; July 2011

Just thought I'd let you know that the bath arrived safely and on time today. We're absolutely delighted with it. Mr Knight, Woking July 2011

I wanted to let you know that the bath has arrived in Czech and to thank-you for your help with the measurements. The Czech plumber took one look underneath and obvioulsy realised the installation was a piece of cake! Mr Chhubra, Czech Republic

The bath has just arrived at our house, a very quick service many thanks. Mr Hawksworth, London, July 2011

Just took delivery of my bath and fittings and I love them. The feet are a perfect match, thank you very much for all your help. Ms Haslem, Middlesbrough; June 2011

When my refurbishment prject fell through Rick from Classical Baths was extremely helpul. He allowed me to cancel my order for a bath he had held in storage for more than two months with no financial penalty. Great service -particularly in the current economic climate Mike, London, May 2011

Thanks once again for your prompt reply. A pleasure to find someone who acts immediately. Mr Davis, UK, May 2011

Thanks for a very efficient and friendly service – will be recommending your business to anyone out here Mr Thomson, St Clements Des Levees, France; April 2011

The ceramic tops for the taps arrived today with the 21st stamp clearly marked. Thank you so very much for all you have done and the professional way in which you handle things from start to finish. We would definitely not hesitate to use your company again and recommend you to others. Mr Markinson, France; April 2011

Just to say how impressed I am with your service, this was the best on line ordering experience I have had, thanks, Bev. Bev, Doncaster; March 2011

Firstly happy new year. I just wanted to thank you for getting our orders to us in a timely manner and for all your advice. Given the fact it was just before Christmas and with terrible weather conditions, we were really impressed with the fast turnaround time Ms MacDonald, Nottingham, Jan 2011

Thanks for that Rick and thank you for your excellent service Mrs Knight, Leeds. Dec 2010

Thanks Rick, Bath arrived in Marbella in perfect condition. You made it all so easy. Thanks, Martin Martin, Marbella, Spain. Jan 2011

I just wanted to let you know that our order arrived today - bang on time - despite the weather! We've not removed everything out of the boxes yet but what we have seen looks amazing. The bath and feet are outstanding and Philip is delighted with the shower. If ever a radiator was "cute" then it's the one that arrived today. I was nervous about ordering bathroom items online but you made the process so easy and the products are such high quality. Lesley, Edinburgh, Nov 2010

We received our shipment on friday afternoon,safe and sound and very well protected. Thanks very much for the way you dealt with the slight problem with the transport. One very satisfied customer Mr Dawson from Sneek in the Netherlands, Noc 2010

Just to let you now we got the bath yesterday. Thanks a lot for all the efficiency in dispatching it to us Christine & Torkel from Vaud in Switzerland, Nov 2010

Package has arrived. Mixer looks great, and thank you for your superb service. You are truly customer orientated. I miss this tyoe of service here in Poland:) Rasa, Poland, Nov 2010

"Got the shower valve yesterday - fitted it immediately - great product - works fantastically - Thank you for your great and prompt service" Ian Tucker, UK

"I just want to let you know everything arrived this morning. All is perfect. You are so efficient!!!. I am so grateful." Natalia Blanco, Spain, Oct 2010

"The guys installed everything a couple of weeks ago and I just wanted to let you know how pleased I am. The teardrop bath looks amazing and everyone thinks it all looks great. Thank you so much for your help with getting everything right." Maria Woods, UK

"Hi rick, I'm happy for you to put the following testimonial on your site (if you want to of course). "Rick provided an extremely personal, responsive and helpful service which resulted in a completely stress free experience. I would highly recommend using Classical Baths to anyone who is looking for a new bathroom." Hilary, UK

"Just to let you know the chrome bath trap has just arrived. Can I take this opportunity to thank you for your service and to let you know I am very grateful." Mr Loades, UK

"Bath arrived this morning bright and early, had local problems with road blocked due to funeral and the driver dragged it up the road on a pallet truck, all credit to parceline who you use, well wrapped as well, couldnt belive it how secure it was." Paul Turner, UK

"Thank you also for all you help with this project. Prompt, efficient and helpful at every turn" Mr Stanley, UK

"I received the tub. All is great, thank you very much. The tub looks perfect." Rasa, Warsaw, Poland

"Rick - thanks for excellent service. All items delivered quickly; am looking forward to trying out the new deco bath in a couple of weeks time!" Lisa, UK

"Just to say thanks for your efforts - much appreciated - Bath arrived yesterday morning as did the waste" Gwyneth, Wales, UK

"Arrived and look great!" Mr Skala, Ontario, Canada

"Its looking Wonderful!" Ms Martin, UK

"Thanks for your help Rick, 1st class service!!" Ms Macfarlane, Scotland, UK

"Thanks again for all of your help with the order - we love it! And so kind of you to send the tenner in the post - we have been highly impressed with your customer service." Ms Stevenson, UK

"Great service Rick they all arrived safely today. Thank you!" Ms Fernandez, Spain

"Just to let you know recvied the Bath very Pleased thank you for a first rate service." Mr Shore, UK

"Thank you for organsing such a prompt delivery of the bath. It shall undboubtedly fit my small bathroom! I spoke to the plumber (thank you again for your advice) and the pipework/waste shall be fitted to suit = it shall not be seen.!" Mr Mason, UK

"Everything arrived here and at my friends address. Many thanks. Superb service" Joe, UK

"Bathroom bits arrived this morning right on schedule. Slipper bath currently in middle of living room floor and is absolutely gorgeous; thank you for your advice" From a customer in Banff who bought the Royce Morgan Eton Slipper Bath

"I just wanted to add to your glowing testimonials, by saying how thrilled we were not only by the on time delivery in the absolute worst of our Scottish winter, but also by the quality of the bath and other components supplied by you. It was an excellent all round experience dealing with you."Mr Johnston, Scotland, Bette Steel Bath with Hudson Reed Accessories and Radiator

"Hi Rick, We just spoke with the carriers here and the bath will be delivered tomorrow or the day after. Everything is perfect, thank you very much. It has being a pleasure to do business with you. Will be in touch in the future. Best Regards." Manuel, Spain, Royce Morgan Woburn 1675

"Dear Rick, Thank you very much for your excellent service and technical advice regarding purchasing V&A Roxburgh bath, Waste Kit & Taps. Your help and punctuality were second to none. We would also like to thank you for the effort you made to get them delivered to us." Mr & Mrs White, UK

"...the items have arrived; one package yesterday and one the day before that. Everything look ok - the packing was excellent. ...As this transaction has performed very well I will not hesitate to do more business with you in the future ! Thank you !" Mr Karlsen, Norway, Taps and Standpipes

"Thank you Shrouds arrived to day A1 service" Mrs Rollason, UK

"Dear Rick, The bath has arrived safely, and I am very pleased to have it. With regards M. van Oostendorp, Holland, Royce Morgan Melrose Boat Bath"

"received my bath waste this morning, a perfect fit, thank you!!" Ms Lunn, CC01 pop up waste kit for extra thick baths, UK

"The bath looks perfect in our new bathroom...real pleasure doing business with you...We'd certainly recommend your company to anyone looking for bathroom supplies..." Ms Perry, Double Ended Roll Top Cheshire Bath and HT302 Marquis Heated Towel Rail

"Thank you for your very prompt reply! Great service from begining to end!" Mr Gibbons, Clearwater Boat Bath 1650mm

"Hi Rick, the bath is now in and complete. We are thrilled to bits with it, was worried it might have been too big but it looks very good with the rest of the new bathroom. Would just like to say thank you for your excellent customer service and will recommend you to other people. Thanks again." Mrs Tighe, Clearwater Style Bath

"I'm very impressed with your service and have recomended you to my friends." V. Harris, Shropshire Slipper Bath, Beaumont Taps and Georgian Suite

"Thanks again for all your help your service was second to none and I would be more than happy to recommend your site to anyone doing a bathroom." J. Sier, Monaco Bath and Crosswater Taps

"Thanks so much for ensuring that the bath arrived in time, I have been really impressed with the service and shall be recommending you to my friends." K. Gates, Paris Boat Bath

"Thanks for being so prompt and for providing a first class service." Jez, Upton Estates

"Have received all the items ordered, everything looks great. I am very satisfied with your service and hope to use you again in the future and would be pleased to recommend you to others." Tony Jackson, Windsor Slipper, Waste + Taps

"All fitted now, looks great. My faith is restored in bathroom suppliers, I wish I'd sought you out sooner." Neil, K13C Waste Kit

"Thanks very much for your service and patience...it's been a pleasure doing business with you. Thanks again." B.Hall, Ruby Bath

"Thanks for all your help Rick, especially when the bath went missing, you have been brilliant. They rang me today and are delivering it this Weds" L.W.G. - Nouveau Flat Top

"Thanks for all of your help and your extremely prompt and efficient service, I will recommend you to all of my friends." Jan P, Slipper 1520

"Thanks for all your help, delivery arrived this morning. Your'e on our 'recommend to a friend' list" Kevin C, HT356+LA385

"Many thanks for the receipt and also for the great services, much appreciated." Louise, Leeds

"I would like to congratulate you on the excellent service I recieved from yourself." Mail order customer Joanne Burton on Beaumont Taps

"Hi Rick - thanks a million for your help - they look great!." Mail order customer Nicola Burrows on Beaumont Taps

"Goods received - just what I needed. Thanks for your excellent service." Ray, Kettering

"Again many thanks for the excellent quality of service, it has been a pleasure doing business with you." Ben M., Midlands.

"Thanks for the bath, it's just great!" H. Quinn, S. Wales.

"Hello Rick, just a quick e-mail to thank you for the click-clack basin waste which arrived today. It looks just right in the Travertine bowl which,by the way is absolutely gorgeous! .It's going to look fabulous in our new bathroom, as will all the shower fittings which you ordered for us. The 12" shower rose has got everyone amazed. Thankyou so much for taking the time to deliver these items in person,especially as we live so far away. I hope you enjoyed your journey to North Wales because I will certainly be telling all our friends about you and your products." E. and P. Jones, Dolgellau.

"Many thanks for the taps - I received them first thing this morning....Once again thanks for all your help...I will definately recommend you to my friends!!" K. Ash, Manchester.

"Again thanks for being so helpful and a pleasure to deal with. If you need any customer feedback for your website then let me know." M. Joyce, Glasgow.

"Many thanks for all your assistance, we are very pleased with all the items" Matt Johnson, Halifax

"We are delighted with the bath and plinth" Dharmesh Gohel, Leicester

"Will recommend you if anyone else is looking for baths etc...very pleased with your service." Alan Johnston, Nuneaton

"Thanks for organising the bath delivery etc. It all went very well and the bath is excellent. It was the best deal around by far." Andrew Sears, London

"Thank you very much - the service was excellent....I have passed your website address to someone else who hopefully will use you also! Thanks once again!" Lisa Callaghan, Middlesborough

"The shower ring arrived at 9 this morning...thanks for the great service!!" Allyson B., Slough

"Just a quick note to say thank you very much for the bath and taps etc. I am really thrilled with them and I appreciate muchly the effort that you made to get them down here..." Caroline Gould, Bristol

"Thanks will tell friends, Angela" Angela, North Yorkshire

"All the taps etc have turned up. Looked at it all and all seems in order. Very impressed with the weight and quality, although I dont know any different...! Thanks for your help." J. Jenkins, Exeter

About a vogue bath with airspa fitted: "Just to let you know that the bath is in and working We are really pleased with it and appreciate your help and prompt service." P. McCormick, Whitehaven

"I have just got back in and am very happy with the bath. Thanks a lot." J. Thorpe, London

"Thank you for your prompt service." J. Parkin

"I would like to thank you for all your help." S. White, Oxted, Surrey.

"Many thanks for the taps - I received them first thing this morning....Once again thanks for all your help...I will definately recommend you to my friends!!" K. Ash, Manchester.

"Again thanks for being so helpful and a pleasure to deal with. If you need any customer feedback for your website then let me know." M. Joyce, Glasgow.

...blimey...makes me blush...A big thanks to every one of these customers for their comments.

This is the page where we get to brag about how good we are by quoting some emails from customers who have found their experience of buying from us to be a pleasure, and hopefully a cut above your usual on-line buying experience. You'll find if you buy from us we're a bit different - a bit more personal and a bit more helpful than perhaps what you would expect - give us a try!

Despite doing most of our business on-line we are a very customer centred business, we enjoy doing business with you, and dealing with our customers on the phone is one of the most satisfying activities in the business. We are honest and helpful, we always endeavour to be completely straightforward in giving you the best advice for your circumstances including not selling you anything if we don't have the right thing for you. So you can trust us and we like dealing with you. Also we are pretty expert at what we do and when we don't know then usually we can find someone who does. Finally we think that a jobs not worth doing at all if its not worth doing well so we want you to enjoy finding what you want, buying it, getting it and owning it - and at the end of it all we want you to think that we're great and if necessary we will push the boat out to meet those objectives.

I think this way of approaching our business and our customers is what's at the heart of the comments you've read above and its also what puts the heart into the business itself and makes it a pleasure be a part of. So if you think we might be able to help you and you want to have a chat about bathroom related issues give me a ring on 0113 2360214 between 9:30am and 10pm, 7 days, or email me at sales@classicalbaths.co.uk.

    Cheers,
        Rick.