We Arrange a Delivery Schedule: We will contact you within 1 working day to confirm the details of your order and to discuss a delivery schedule with you.
We Get More Info if required: For painted baths and basins we will also confirm your choice of paint and colour with you. If you have not yet chosen a paint colour we are happy to give advice from our long experience of what works with what, and what to look out for and consider when coming to a decision. We will not charge your card until we have confirmed your chosen paint colour.
We Expertly Check your Order: Our expert staff will check all the items in your order for compatibility and completeness. If we believe you may have ordered incompatible products, missed vital items out or included items that you may not need we will contact you to ensure we get your order right.
We Charge Your Card: Only when all the details of your order are confirmed will we charge your card and then email you an invoice/receipt.
If you have any questions at all please do not hesitate to ring or email us.